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Social Media & Community Live Ops Manager (Junior)

  • On-site, Remote, Hybrid
    • Kraków, Małopolskie, Poland

Job description

Work setup: hybrid (on-site preferred)
Contract: Full-time
Compensation: negotiable
Note: Polish and international candidates are welcome. (English C1 required; Polish not required)

About us

Reality Metaverse is a Web3/GameFi ecosystem. We build and scale:

  • games (including Telegram mini-apps like Reality Rush),

  • WNFTs and the RMV token (utility, rewards, events),

  • a global community of players and investors (AMAs, contests, airdrops, referral campaigns).
    We move fast, iterate with product/dev, and explain Web3 in a friendly way for newcomers.

Responsibilities
Social Media (≈60%)

  • Plan and publish content on X, Telegram, Discord, YouTube/Shorts, TikTok, Instagram.

  • Editorial calendar, short copy (EN), collaboration with designers (briefs/feedback) and communication with moderators (pinning, hygiene, priorities).

  • Community moderation and quick responses (Q&A, pinned updates).

  • Basic analytics: reach, ER, channel growth, CTR (weekly/monthly reports).

Live Ops / Community Events (≈40%)

  • Co-host AMAs, X Spaces, Discord Stages, livestreams (OBS/Restream — we’ll teach you).

  • Community activations: contests, quests/challenges, airdrops, mini-tournaments.

  • Operational support for drops/announcements (rules, anti-spam, prize allocation).

  • Collect feedback, maintain FAQ, surface quick wins to product.

Job requirements

What we are looking for:

  • No prior experience required — students and career starters welcome (we provide onboarding).

  • English C1 (spoken & written) for live hosting and copy. Polish not required.

  • Confident with Telegram/Discord/X and up to date with social trends.

  • Strong organization, proactivity, and an owner mindset.

  • (No bot knowledge required to start.)

Nice to have

  • Interest in gaming and blockchain/Web3.

  • Willingness to host/co-host live sessions.

  • Basic design/video skills (Canva, CapCut/Premiere) — a plus.

    Growth path after 12 months

  • Mentorship and a chosen specialization:

  • Graphic / Content Designer, Developer (Web/mini-apps/automation), Business Development Manager, Marketing Manager,

  • Community Lead / Live Ops Producer.

    What we offer

  • Mentoring, training, and real impact on community growth.

  • Budgets for community actions and rewards (with the core team).

  • Hybrid model with on-site preference.

  • Tools/equipment, clear KPIs, and regular feedback.

  • A defined development path after one year.

    KPIs

  • Monthly channel growth and engagement rate.

  • Attendance in AMAs/lives and participation in activations.

  • Moderation quality (response time, clarity).

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